bogg bag returns

Quality is our highest priority. Always has been, always will be.

Our Guarantee: 

We guarantee our merchandise to be free of any mechanical defects (broken straps or buttons) and will accept any defective item for refund or exchange.  Please contact us at kim@boggbag.com for details. 

Strap twisted?  No worries!  Simply twirl the strap around by the base of the "b" button until it pops into place.  The buttons DO NOT come off and there is no need to remove them to "fix" the strap.  A simple twirl will get them back in position.

We want you to be happy. If you find Bogg Bag is not the right item for you, you may return or exchange your item within 15 days of purchase. All returns must be in the original packaging with tags still attached and sent back in the same position in which it was received.  This is important to insure proper refund credit.  If you have any questions, just ask before you ship it back.  You must reference your order number on the front of the package: example

Bogg Bag – Returns

RA # 261234

455 Braen Ave

Wyckoff, NJ  07481 

We do not refund shipping.