frequently asked questions
Straps twisted? No worries! Simply twirl the strap around by the base of the “b” button until it pops into place.
WHAT SIZE PRODUCT SHOULD I ORDER?
Product size and details can be found on each Bogg Bag product page to help you make the perfect choice!
MY ORDER WAS A PRE-ORDER. WHAT DOES THIS MEAN?
A pre-order is an order of an item before it is available with the understanding that it will be shipped within the month notated.
WHERE CAN I PURCHASE BOGG BAG PRODUCTS?
Bogg Bag products are sold on our site www.boggbag.com or in person at one of our 1000+ and growing retail partners in almost every state. Shop small!
HOW DO I CARE FOR MY BOGG BAG?
Caring for your Bogg Bag is super easy! To maintain a perfectly shaped Bogg Bag please avoid leaving them in places where they would be exposed to extreme heat, such as the trunk of a car as this may cause the bag to warp. Don’t worry, the beach is a perfect place for Bogg Bag. Please avoid leaving heavier items leaning on or against your Bogg Bag as this may cause your bag to become misshapen. When the straps are not up and in use, please put them in the down “u” position to keep them nicely shaped.
To wash your Bogg Bag, water will do the trick! For messier trips, use mild soap and water or a simple antibacterial/baby wipe.
For Bogg Brrr and Beauty bags, use a soft cloth and mild soapy water to treat surface stains on the nylon and canvas.
WHAT IS BOGG BAG MADE OF?
The body of the Original and Baby Bogg Bag as well as the base of the Beauty and the Bogg Cosmetic Bag is constructed using a material called EVA. The top of the Beauty and the Bogg Cosmetic Bag is constructed mainly of canvas and the interior is lined with nylon. The Bogg Brrr body is constructed mainly of nylon. The decorative insert bags are constructed mainly of plastic.
DO YOU OFFER BOGG BAG PRODUCTS WHOLESALE?
Yes! We offer Bogg Bag products to qualified brick-and-mortar retailers. Please contact us at firstname.lastname@example.org and we will be happy to help.
I HAVE A PRODUCT COMMENT OR SUGGESTION. WHERE DO I SEND IT?
We would love to hear from you! Please email us at email@example.com and we will be happy to help.
I HAVE A QUESTION ABOUT BOGG BAG THAT WAS NOT ANSWERED ABOVE
Not a problem, we are ready to help! Please email us at firstname.lastname@example.org and we will be happy to help.